Publicans and Managers of Licensed Premises

Publicans and managers run pubs, bars and other venues. They look after customers, manage staff, and keep the business running smoothly and profitably.

Publicans and Managers of Licensed Premises

30

Hospitality & Catering

AI IMPACT
AI USED FOR30%moving to72%
THE DOOR, NOWB
THE DOOR, 20 YRSD
STARTING PAY£28,000 - £34,000
REGULATORY MOATThe law requires human oversight. That human could be you.
This job holds up well against AI
AI cannot yet do much of what this job actually involves, and the law requires human oversight. That human could be you. That is about as safe as careers get right now, though it is still worth learning to use the tools well.

The role

As a publican or manager, you run a pub, bar or similar venue. You are the person in charge, making sure the place is clean, welcoming and safe. You hire and train staff, handle the money and stock, and make sure everyone - your team and your customers - has a good experience. You need to be a good leader who makes people want to do good work.

On a typical day, you might interview new staff, check that the kitchen and bar are stocked properly, deal with customer complaints, check that the place meets health and safety rules, and plan events or promotions to bring people in. You keep an eye on money coming in and going out, and you order supplies from companies that deliver them. The job is fast-paced and you need to stay calm when things get busy, especially during evenings and weekends.

Daily responsibilities

  • Oversee daily operations of the establishment, ensuring a smooth and efficient service.
  • Manage staff recruitment, training, and performance, fostering a positive team environment.
  • Develop and implement marketing strategies to attract new customers and retain existing ones.
  • Maintain compliance with health and safety regulations, licensing laws, and hygiene standards.
  • Monitor inventory levels and order supplies to ensure the bar is always well-stocked.
  • Handle customer inquiries and complaints professionally, ensuring a high level of satisfaction.
  • Manage financial aspects, including budgeting, pricing, and cash flow management.
  • Plan and execute events or promotions to enhance customer engagement and boost sales.

Does a degree help here?

A UK degree in hospitality management or business can significantly enhance your prospects in this competitive field. It provides essential knowledge of industry standards, operational management, and customer service excellence, making you a standout candidate for top roles.