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Filing Clerk

A filing clerk organises and stores a company's documents and records so they can be found quickly when needed. It is steady, methodical work that suits people who are tidy, careful and like keeping things in order.

Filing Clerk

20

Public Services & Government

AI IMPACT
AI CAN DO20%moving to65%
THE DOOR, NOWB
THE DOOR, 20 YRSD
STARTING PAYnot published
MOAT NOT YET CLASSIFIEDA real score, but the moat is not yet classified. No claim either way.
AI can do very little of this work today
Hands-on work, caring for people and dealing with the real world are among the hardest things to automate, and this job leans on them. We have not yet formally classified its moat, so we make no claim either way, but the exposure score speaks for itself.

The role

The job is sorting, labelling, filing and retrieving paper and digital documents, keeping records accurate and confidential, and helping colleagues find what they need. Being organised, careful and discreet matters, since misfiled or lost documents cause real problems and some records are sensitive.

It is mostly office-based with regular weekday hours, and pay commonly starts around the minimum or low end. The work can be repetitive and involve some standing, reaching and lifting of files, so reliability and attention to detail are what count.

You can usually start with no formal qualifications and learn on the job, or come in through a business administration apprenticeship. It is a common entry point into office work and can lead to wider admin roles.

Daily responsibilities

  • Sort and file paper and digital documents
  • Label and organise records clearly
  • Retrieve files when colleagues need them
  • Keep confidential records secure
  • Update and archive old records
  • Photocopy and scan documents
  • Follow data protection rules
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AI EXPOSURE = the share of a job's day-to-day tasks AI can already do today, from the same exposure engine used across this site (Anthropic labour market research, 2026, observed real-world AI usage by occupation). Higher means more exposed. It is a measurement of now, not a prediction. THE DOOR = how hard the job is to get into, grade A (easy) to E (extremely hard), from each career's published forecast (OpenAI, "The AI Jobs Transition Framework", Richmond 2026, CC BY 4.0). A card marked MOAT NOT YET CLASSIFIED has a real exposure score but no entry yet in our moat register, so we make no claim about what structurally protects it. Scorecard grades and verdicts are Careermash editorial judgment: we show forecasts as forecasts and own our conclusions. Salary and pathway figures are each career's own published profile. Careermash is a service provided by What School Ltd.

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