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Call and Contact Centre Occupations

Call and contact centre occupations are the heartbeat of customer service in the UK, driving satisfaction and loyalty through direct engagement with clients. As businesses increasingly rely on exceptional customer experiences, these roles are pivotal in shaping how brands are perceived and valued in a competitive marketplace.

The Role
Progression & Pathways
Employers
AI Future

Employers

Organisations known to employ people in this area of work. This is not a list of current vacancies.

Top UK Graduate Employers

    Teleperformance
    A global leader in customer experience management, Teleperformance offers a range of services across various sectors.Explore Employer Portal
    Capita
    Capita is a leading provider of business process outsourcing services, including customer service solutions.Recruitment Portal